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PharmaPlus Private Pharmacy Services

Transform Your Independent Pharmacy with Private Pharmacy Services

Terms and Conditions

Introduction

Acceptance of Terms: By accessing and using the PharmaPlus Ltd website, users ("you") agree to these Terms and Conditions.
Scope: These terms apply to all users of the PharmaPlus Ltd website and associated services.

Use of Services

Eligibility: Users must be at least 18 or have legal parental or guardian consent.
Compliance: Users agree to comply with all applicable laws and regulations when using our services.

Modifications to Services

Right to Modify: PharmaPlus Ltd reserves the right to modify or discontinue any service or feature without prior notice.
Withdrawal and Cancellation: We may withdraw or cancel services at our discretion, subject to applicable legal requirements.

Customer Expectations

Liability Limitations: PharmaPlus Ltd is not liable for any errors in information or website downtime, except as required by law.
Accuracy of Information: While we strive for accuracy, we do not guarantee the completeness or reliability of information on our website.

Intellectual Property

Copyright Rules: All content on the PharmaPlus Ltd website is protected by copyright and is intended for personal, non-commercial use unless otherwise specified.
No Unauthorised Use: Users must not copy, modify, distribute, sell, or lease any part of our services or included software.

User Conduct

Prohibited Behavior: Users must not engage in unlawful behaviour, hate speech, bullying, unauthorised promotions, spam, or harassment.
Account Termination: We reserve the right to deactivate user accounts for violating these terms.

Indemnification

User Responsibility: Users agree to indemnify and hold harmless PharmaPlus Ltd from any claims, damages, or expenses from using the website.
Dispute Resolution
Governing Law: These terms are governed by the laws of the United Kingdom.
Dispute Process: Any disputes related to these terms will be resolved through negotiation, if necessary, through legal proceedings in the UK courts.

Changes to Terms

Amendments: PharmaPlus Ltd may update these terms from time to time. Continued use of the website after changes constitute acceptance of the new terms.

Contact Information

Queries: For any questions regarding these terms, please get in touch with us at info@pharmaplusltd.co.uk

Return and Refund Policy

Introduction

Purpose: This Return and Refund Policy explains the terms under which customers can return products purchased from PharmaPlus Ltd and request refunds.
Scope: This applies to all products sold via the PharmaPlus Ltd website.

Terms of Return

Return Period: Products must be returned within 30 days of receipt.
Condition of Return: Products must be in the original state, unused, and in their original packaging.

Reason for Return

Eligible Reasons: Returns are accepted in cases of damaged products, incorrect products received, or products that do not meet the description on the website.

Process for Return

Initiating a Return: To initiate a return, contact our customer service team at [contact details] with your order details and reason for return.
Return Instructions: After contacting customer service, you will receive instructions on how to return the product.

Process of Refund

Refund Terms: Refunds are issued to the original payment method used during purchase.
Refund Duration: Refunds are processed within 14 days of receiving the returned product.
Non-Refundable Items: Certain products, such as perishable goods or personalised items, may not be eligible for returns and refunds. This will be clearly stated on the product page.

Contact Details

Customer Service: For any questions or assistance with returns and refunds, don't hesitate to contact our customer service team at info@pharmaplusltd.co.uk

Additional Information

Proof of Purchase: Please provide a receipt or proof of purchase to complete your return.
Shipping Costs for Returns: Unless the product is defective or the incorrect item was sent, customers are responsible for paying their shipping costs for returning items.